Addison County Home Health & Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Addison County Home Health & Hospice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Addison County Home Health & Hospice:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, contact the Corporate Compliance Officer at 1-802-388-7259 or 1-800-639-1521.

If you believe that Addison County Home Health & Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Corporate Compliance Officer, Addison County Home Health & Hospice, 1-802-388-7259 or 1-800-639-1521 or V/TTY 1-800-253-0191 , fax # 1-802-388-6126 or at [email protected]. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Cynthia Trudeau, Corporate Compliance Officer, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/filing-with-ocr/index.html.

ATTENTION: If you speak another language, assistance services, free of charge, are available to you. Call 1-802-388-7259 or 1-800-639-1521 or V/TTY 1-800-253-0191.

Primary Language	Notice
Français (French)	ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-802-388-7259 (ATS : 1-800-253-0191.
Español (Spanish)	​ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-802-388-7259 (TTY: 1-800-253-0191)
繁體中文 (Chinese)	注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-802-388-7259（TTY: 1-800-253-0191) 。 ​
Tiếng Việt (Vietnamese)	CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-802-388-7259 (TTY: 1-800-253-0191). ​
नेपाली (Nepali)	ध्यान 􀇑दनुहोस:् तपाइ􀉍ले नेपाल􀈣 बोल्नहन्छ भन तपाइ􀉍को 􀇓निम्त भाषा सहायता सवाहरू 􀇓नःशल्क रूपमा उपलब्ध छ । फोन गनुहोसर् ्1-802-388-7259 (􀇑ट􀇑टवाइ: 1-800-253-0191) ।
Srpsko-hrvatski (Serbo-Croatian)	OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-802-388-7259 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-800-253-0191).
Deutsch (German)	ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-802-388-7259 (TTY: 1-800-253-0191).
Oroomiffa (Oromo)	XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-802-388-7259 (TTY: 1-800-253-0191).
Italiano (Italian)	ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-802-388-7259 (TTY: 1-800-253-0191).
العربية (Arabic)	تنبيه: إذا كنت تتحدث بلغة أخرى، فيمكنك الاستعانة بخدمات المساعدة اللغوية المتوفرة لك بالمجان. يرجى الاتصال بالرقم  1-866-639-1521 (الهاتف النصي: 1-800-253-0191).
Русский (Russian)	ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-802-388-7259 (телетайп: 1-800-253-0191).
Tagalog (Tagalog – Filipino)	PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-802-388-7259 (TTY: 1-800-253-0191).
Português (Portuguese)	ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-802-388-7259 (TTY: 1-800-253-0191).
日本語 (Japanese)	注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-802-388-7259（TTY:1-800-253-0191）まで、お電話にてご連絡ください。
ภาษาไทย (Thai)	เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-802-388-7259 (TTY: 1-800-253-0191).